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Superior Sewer & Drain Service

4.9 ★★★★★ 216 Google reviews

Overview

Superior Sewer & Drain Service Provides Dependable Emergency Drain Cleaning Near New London CT.

Superior Sewer & Drain Service provides dependable Emergency Drain Cleaning near New London CT for urgent backups, clogs, and drainage problems. Their team focuses on restoring proper flow with efficient service when problems arise. Contact their team today for prompt assistance now!

Business profile

Business CategoryPlumber
Secondary CategoryDrainage service, Septic system service, Water jet cutting service

Services and amenities

Offers Online Estimates
Onsite Services Provided
Service and Repair Available

Company details

Founded2013

Hours and service areas

Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed

Gallery

Map and directions

Find the business.

Reviews

Review quality overview.

4.9 ★★★★★ 216 Google reviews Write a review
5 star96.3%
4 star0.9%
3 star0.5%
2 star0.5%
1 star1.9%
Suzanne Ellery
Suzanne Ellery ★★★★★

I am very pleased with the level of service I received from Kevin and his crew. He was very responsive and patient explaining three different options on how to approach my root problem. In the end instead of having to excavate my whole backyard, he hand dug a small trench and extracted 7 foot long root ball out of my pipe and replaced with a new pipe. I would highly recommend this company!

4 days ago Owner reply: Suzanne, it means a lot to hear that you were happy with the service you received. Taking the time to discuss all your options and finding a solution that avoided major disruption is always our goal. Thank you for highlighting the care and dedication our team brings to each job, and for recommending Superior Sewer & Drain Service. We truly appreciate your trust and your thoughtful feedback.
Kathleen Stevens
Kathleen Stevens ★★★★★

Kevin and Dashaun were responsive, easy to schedule, really pleasant and had our blocked underground pipe cleared in no time. Highly recommend.

2 weeks ago Owner reply: Kathleen, it was a pleasure helping you out and I'm glad we could get your pipe cleared quickly. Your feedback about our responsiveness and the ease of scheduling means a lot. Thank you for taking the time to share your experience and for recommending Superior Sewer & Drain Service. We appreciate your trust in us.
J Martin
J Martin ★★★★★
3 weeks ago Owner reply: It means a lot to see this positive feedback. Thank you, J Martin, for trusting Superior Sewer & Drain Service and taking the time to rate us so highly.
Mallory McArdle
Mallory McArdle ★★★★★

Kevin was so transparent with cost and identified and resolved the issue so quickly, a fraction of the time it took for our plumber to look around before referring us to Superior Sewer & Drain. Not only did he fix and explain the issue but he gave tips on how to avoid it in the future.

3 weeks ago Owner reply: Mallory, it means a lot that you took the time to share such detailed feedback. I’m happy I could quickly pinpoint the problem and make sure everything was addressed properly, including giving you tips to help prevent it from coming back. Thank you for trusting Superior Sewer & Drain Service—it was a pleasure helping you out!
Paul F
Paul F ★★★★★

Kevin and his crew did a great job on a very difficult septic line repair that nobody else would do. This line was very long and made many turns in and out from under our building. This work was done without disturbing the slab at all. Truly amazing and A+ work. Very easy to schedule a time for the job with them and they communicated very well through the planning phase and during the job.

3 weeks ago Owner reply: Paul, it means a lot to hear how well this complicated septic line repair went for you. Tackling a tricky job with lots of turns and working under the slab without disruption definitely takes careful planning and teamwork, and I'm so glad we could deliver that for you. Thanks for highlighting our communication and scheduling process as well. We truly appreciate your trust in Superior Sewer & Drain Service and your thoughtful feedback.

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Questions

Common customer questions.

What areas do you service?

We proudly serve Groton CT and the surrounding areas. If you’re not sure whether we come to your area, just give us a call and we’ll let you know!

Do you offer any warranties or guarantees on your work?

Yes! We stand behind our work. Most repairs and installations come with a parts and labor warranty, so if there’s ever an issue, we’ll make it right.

Are your plumbers licensed and insured?

Absolutely. All of our plumbers are fully licensed, insured, and trained to ensure professional, safe, and high-quality service every time.

What is pipe lining and how does it work?

Pipe lining is a trenchless repair method where we insert a resin-saturated liner into your existing pipe, cure it in place, and create a new “pipe within a pipe.” It restores flow and seals cracks without the need for digging.

Do you offer emergency drain cleaning services?

Yes! We’re available for emergency calls when you need us most. But with preventative maintenance, we can often stop emergencies before they happen.

What’s the difference between drain snaking and jetting?

Snaking punches a hole through a clog, but jetting uses high-pressure water to fully clean the inside of the pipe, removing grease, scale, and debris. Jetting provides a more thorough, long-term solution.

Contact and social links

Reach the business.

Address800 Flanders Rd Unit 4-2, Mystic, CT, 06355, United States
DirectionsOpen in Maps